FAQ

In short – Yes. As of 1 July 2019, all employers are required to be registered with the ATO for Single Touch Payroll (STP) which will lead to the phasing out of PAYG payment summaries (commonly referred to as group certificates).

Employees whose employer has commenced reporting through STP will not receive PAYG Payment Summaries but can access summarised information through their MyGov account or their registered tax agent.

Employees working from home can claim home office expenses using two main methods approved by the Australian Taxation Office (ATO):

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1. Fixed Rate Method

This is the simplified method and applies a flat rate per hour worked from home. It covers:

• Electricity and gas (heating, cooling, lighting)
• Internet and phone usage
• Stationery and computer consumables

Key requirements:

• You must keep a record of the actual hours worked from home (e.g. timesheets, rosters, or a diary).
• You cannot claim separate deductions for items already covered by the fixed rate.
• You can claim separately for the decline in value of assets like computers or office furniture.

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2. Actual Cost Method

This method allows you to claim the actual expenses incurred as a result of working from home. It includes:

• Electricity and gas (based on usage)
• Internet and phone (apportioned for work use)
• Depreciation of office equipment and furniture
• Cleaning costs for a dedicated work area
• Repairs and maintenance of work-related equipment

Key requirements:

• You must keep detailed records of all expenses and how you calculated the work-related portion.
• You need to apportion costs between private and work use.

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Eligibility Criteria

To claim either method, you must:

• Be working from home to fulfil your employment duties (not just occasionally checking emails).
• Incur additional running expenses due to working from home.
• Keep appropriate records to substantiate your claim

Even if your employer requires you to wear fashion clothing from the store it is still not deductible. It is not considered a uniform as it doesn’t in anyway identify you as an employee.

Though you can claim a deduction for a compulsory or non‑compulsory uniform that is unique and distinctive to the organisation you work for.
Clothing is considered:

1. unique if it has been designed and made only for the employer
2. distinctive if it has the employer’s logo permanently attached and the clothing is not available to the public.

A compulsory work uniform is a set of clothing that identifies you as an employee of an organisation with an enforced policy that makes it compulsory for you to wear the uniform while you’re at work.

In short, yes. However, you must have written evidence, such as diary entries (to be kept for a representative period of at least 4 weeks) and receipts, if both of the following apply:

1. Your laundry claim is greater than $150.
2. Your total claim for all work-related expenses you are claiming in your tax return exceeds $300.

If you’re not required to provide written evidence, you could use a reasonable basis to work out your claim. If you wash, dry and iron your clothes yourself, the ATO consider that a reasonable basis is:

1. $1 per load if the load is made up only of work-related clothing
2. $0.50 cents per load if you include other laundry items in the load.

Even if your employer enforces these standards, personal grooming expenses are generally not deductible unless you are involved in the performing arts field (or similar). Suits and associated apparel are considered conventional clothing and tend to be non-deductible as well.

If your mobile phone work use is incidental and you only really make the odd call here and there and you are not claiming a deduction of more than $50 in total for your mobile phone use, you could make a claim per below, without having to analyse your bills:

1. $0.75 for work calls made from your mobile
2. $0.10 for text messages sent from your mobile.

If you have a phone plan with an itemised bill, you need to work out your percentage of work use over a 4-week representative period, then use this percentage over the full years’ worth of phone bills.

The ATO expect you to work out the percentage using a reasonable basis. This could be worked out several ways which could include the:

1. number of work calls made as a percentage of total calls
2. amount of time spent on work calls as a percentage of your total calls
3. amount of data downloaded for work purposes as a percentage of your total downloads.

You can claim a deduction for overtime meals without written evidence, if all the following apply, you:

1. get paid an overtime meal allowance under an industrial instrument (such as an award)
2. buy food and drink whilst on overtime
3. only claim up to the reasonable allowance amount.

However, you can still only claim the amount you have spent.

Regardless of the above, if the ATO audit you on your expenses you must be able to show that you incurred the cost in general – best practice is to keep receipts regardless of the exemption above.

If you claim more than the reasonable allowance, you must keep written evidence of all your expenses claimed on your meal, not just the excess above.

Accommodation, meals and incidental expenses such as toothpaste and small items are deductible when you travel for work purposes AND are required to be away from home overnight.

In this circumstance you need to keep receipts, or other written evidence for your travel related expenses. There are some exceptions for expenses on accommodation, meals and incidentals however best practice is to keep all receipts and evidence in case of ATO audit.

If you travel away from home for 6 or more nights in a row, you need to keep travel records – something like a travel diary will suffice. This is in addition to keeping receipts for your expenses.

As you are receiving something from the transaction (i.e. raffle tickets or pens), it is not a donation and therefore is non-deductible. Buying an item does not make the purchase tax deductible. You need to be sure that when claiming genuine donations, the charity is a deductible gift recipient (DGR).

No. If you purchase items on behalf of your employer insist on being reimbursed to reclaim the actual full amount spent. Not being reimbursed and claiming it in your tax return means that you will only get back a percentage relative to your effective tax rate. If your tax rate is 30% you will only get back $90 of the $300 spent.

You can claim a work-related deduction for your motor vehicle use under several scenarios such as:

1. you use your car in the course of performing your everyday work duties
2. you attend work-related conferences or meetings away from your normal workplace
3. you travel directly between two separate places of employment and one of the places is not your home
4. you travel from your normal workplace to an alternative workplace and back to your normal workplace
5. you travel from your home to an alternative workplace and then to your normal workplace
6. you perform itinerant work

If claiming no more than 5,000km in total then there is no requirement to keep a formal logbook, however you must be able to substantiate your claim. So, ensure you log your travel in your travel diary or work calendar to use as a reference for your claim.

You can’t claim a deduction for normal travel between your home and your workplace except in very limited circumstances where you potentially transport heavy bulky tools or equipment (such as an extension ladder, wheelbarrow etc) where:

1. The equipment is essential for your work – You need the items to perform your job duties.
2. The equipment is bulky or heavy – It must be awkward or impractical to transport via public transport (e.g., 10 kg might qualify if it’s large or cumbersome).
3. There’s no secure storage at your workplace – If your workplace has a secure place to store the equipment and you choose to take it home anyway, you can’t claim the deduction.
4. You use your own vehicle because it’s necessary – Not just for convenience.

This claim is generally hard to justify upon ATO audit as a majority of work places have a secure building, shed etc where these items can be stored therefore making the decision not to leave the heavy bulky tools at the workplace a personal and private decision as such the travel to transport these items becomes personal and private in nature and non-deductible.

You will be required to lodge a TPAR (Taxable Payments Annual Report) if you are a business making contractor payments and operate with specific industries (Building & Construction Services, Cleaning Services, Courier Services, Road Freight Services, IT Services, Security, Investigation or Surveillance Services & Government Services). The TPAR reports payments that are made to contractors for providing services. Contractors can include subcontractors, consultants and independent contractors. They can be operating as sole traders (individuals), companies, partnerships or trusts.

We believe everyone should have a MyGov account.

The Government is consistently looking for improved ways, (both from efficiency and cost standpoints), of delivering information to the population. As such there has been a significant push from various government departments (including the ATO) to streamline access and delivery of information via the MyGov platform. We expect a continued focus on this making it even more important to have a MyGov account.

Once set up and correctly linked, a MyGov account will give you access to important ATO documents including your annual payment summary, PAYG installment notices, activity statements, notices of assessment and much more.

From mid-March 2020, you will require a MyGovID to access the business portal. For information on how to set up your MyGovID, please click HERE.

We strongly recommend all business register for the ATO’s business portal.

You can use the Business Portal to communicate with the ATO, manage your activity statements, view account statements, view your Single Touch Payroll (STP) reports, manage your business registration details and to manage registrations for the variety of taxation-based regimes.

A critical benefit for a lot of business is access to online lodgment for quarter Business Activity Statements. Using the Business Portal to lodge ensures a 14-day extension to the standard lodgment date as well as a 14 day extension for payment.

As a Tax Agent (our tax agent number is 25 864 640), our work for you is performed in accordance with the Tax Agent Services Act 2009. Under this Act, the Tax Agent Services (Code of Professional Conduct) Determination 2024 requires that we make the following disclosures to you:

1.Matters that could significantly influence your decision to engage us (or continue to engage us) for a Tax Agent Service from 1 July 2022 onward include the following – None Applicable (as at 15th June 2026)

2.The Tax Practitioner’s Board maintains a register of Tax Agents and BAS Agents. You can access and search this register here: https://www.tpb.gov.au/public-register and the TPB Factsheet “Information for clients factsheet”

3.If you have a complaint about our Tax Agent services, you will need to contact your Accountant in the first instance with details by email. If they are unable to resolve your complaint satisfactorily, please contact our Managing Director – Peter Bateman by email peter@acuiti.accountants Your complaint will be investigated objectively by an Authorised Officer who is not involved in the subject matter of the dispute. We will provide you with email acknowledgement of receipt of your complaint and our understanding of the circumstances. The email will inform you that we will attempt to resolve your complaint within 14 days and will outline the dispute resolution process. If you are unhappy with the outcome that we propose to you, you can then make a complaint to the Tax Practitioners Board (TPB) using the link listed above. The TPB will send you an email to acknowledge the receipt of your complaint and conduct a review and risk assessment of your complaint. If you are unhappy with how the TPB has dealt with your complaint, the above link includes details about your review rights and who can further assist you.

Privacy Policy

Acuiti Accounting & Advisory Pty Ltd

Last updated: 15 June 2026

 

1. Introduction

Acuiti Accounting & Advisory Pty Ltd (we, us, our) is committed to protecting your personal information and handling it in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy explains how we collect, use, store, disclose and protect personal information, including information used to verify your identity.

A current version of this Policy is always available on our website at www.acuiti.accountants

2. What Personal Information We Collect

We may collect the following personal information about you:

• Full name

• Date and place of birth

• Residential or business address

• Email address and phone number

• Government-issued identification details, such as driver licence, passport, Medicare card or other ID document numbers

• Biometric information, such as a facial image or short video used to verify your identity

• Information about the services we provide to you and any related transactions

• Any other information you choose to provide to us

We only collect personal information that is reasonably necessary to carry out our business activities.

3. Why We Collect Your Personal Information

We collect, use and disclose your personal information to:

• Verify your identity

• Provide and manage our services to you

• Communicate with you about your account with us

• Meet our legal and regulatory obligations, including anti-money laundering and counter-terrorism financing (AML/CTF) requirements

• Detect and prevent fraud, and keep our systems secure

• Improve our services

4. Identity Verification and Government Data Matching (DVS)

To verify your identity, we may use electronic identity verification services, including the Australian Government’s Document Verification Service (DVS).

Where you have consented, your name, date of birth and identity document details will be securely sent to the relevant Commonwealth or State authority that issued your document. This may include passport offices, driver licence authorities, the Department of Home Affairs, Births Deaths and Marriages, or other authorised record holders.

These authorities check whether the details you have provided match the records they hold.

We do not receive a copy of your government records. The authority returns a match result only, confirming whether your details match (yes or no).

This process may be carried out through accredited identity verification providers, including APLYiD (APLYiD Pty Ltd, ABN 36 632 866 794) and its sub-providers.

More information about the DVS is available at idmatch.gov.au.

5. Biometric Information

As part of identity verification, we may collect biometric information, such as a facial image or a short video of you holding your ID.

Biometric information may be used to:

• Confirm that you are a real person and physically present

• Match your image to the photograph on your identification document

• Reduce the risk of fraud and identity theft

Biometric information is treated as sensitive information under the Privacy Act. We only use it for identity verification and related compliance purposes, and only with your consent.

6. Consent to Collection and Identity Verification

By providing your personal information and completing the identity verification process, you consent to:

• The collection, use and disclosure of your personal information for identity verification, AML/CTF and related compliance purposes

• The collection and use of biometric information, such as a facial image or video, for identity verification

• Your information being checked against records held by Commonwealth and State authorities through the DVS

• Your information being shared with our authorised identity verification providers, including APLYiD

Your consent is voluntary. You can withdraw your consent at any time by contacting us using the details in section 13.

If you do not consent, or do not provide the information we need, we may not be able to verify your identity electronically. In that case, we may need to verify your identity in another way, or we may not be able to provide our services to you.

7. Disclosure of Personal Information

We may disclose your personal information to:

• Identity verification providers, including APLYiD and its authorised sub-providers

• Commonwealth and State authorities and official record holders, through the DVS

• Our employees and authorised representatives, on a need-to-know basis

• Our professional advisers, such as lawyers, accountants and auditors

• Trusted technology and service providers that help us operate our business

• Regulators, law enforcement or other third parties where required or authorised by law

We do not sell your personal information.

8. Overseas Disclosure

Some of our service providers may store or process personal information outside Australia.

Where this happens, we take reasonable steps to ensure that your personal information is handled in line with the Australian Privacy Principles, including through contractual protections with our providers.

9. Data Security and Storage

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure.

These steps include secure systems, access controls, and encryption in transit and at rest where appropriate.

We retain personal information only for as long as we need it for the purposes set out in this Policy, or as required by law. When we no longer need your information, we securely delete or de-identify it.

10. Access and Correction

You have the right to ask for access to the personal information we hold about you, and to ask us to correct it if it is inaccurate, incomplete or out of date.

To make a request, please contact us using the details in section 13. We will respond within a reasonable time.

11. Direct Marketing

From time to time, we may use your contact details to send you information about our services that we think may be of interest to you.

You can opt out of marketing communications at any time by using the unsubscribe link in our messages, or by contacting us using the details in section 13.

12. Privacy Complaints

If you have a complaint about how we have handled your personal information, please contact us first using the details in section 13.

We will acknowledge your complaint, investigate it, and respond to you within a reasonable time.

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

13. Contact Details

If you have any questions about this Policy, or want to exercise any of your privacy rights, please contact us:

• Business name: Acuiti Accounting & Advisory Pty Ltd

• Privacy contact: Peter Bateman (Managing Director)

• Email: info@acuiti.accountants

• Phone: (03) 9133 6075

• Address: 3 Bravo Loop, Pakenham, Vic 3810

14. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in the law.

The latest version will always be available on our website. Where changes are significant, we will let you know.